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Uptime. It's all about uptime. But at what cost?
Manufacturer direct service contracts are great, but what is your true ROI on every dollar that you invest in manufacturer direct contracts?
Introducing GSH PerformancePLUS™ Server Maintenance plans.
A comprehensive family of Support plans for to meet your SUN Microsystems™ facility needs.
We offer:
- Instant Uptime with our Hot Spares program.
- Free use of Hot Spares in the event that you need more computing power for a specific project.
- Performance Credits- We offer you credit toward future purchases based on the actual usage of your Support Plan.
- Free use of Hot Spares for in-house testing.
Read more about the features and benefits of GSH PerformancePLUS™ support plans HERE!
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Our World Class Engineering Staff provides you with the Highest Level of Support specifically
designed to reduce your downtime to minutes rather than hours.
- 24/7 Phone and Email Support- You get your answers FAST!
- On-site Spares Kit - No more looking at the clock awaiting a parts delivery or
anxiously waiting for a technician to arrive as we can provide provide an on-site spares kit for all your
critical components for immediate replacement!
- Optional OS Support Upgrade
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Support specifically for the time you need it most.
Our Gold Care program offers you support during your business week providing assurance that your systems will be up and running when you most need them.
- M-F 8AM-8PM Phone and Email Support
- On-site Spares Kit - You have the parts at hand, when you need them!
- Optional OS Support Upgrade
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Designed specifically for our clients in need of support during normal business hours.
- 24/7 Phone and Email Support
- Next Day AM Delivery on critical components
- Optional OS Support Upgrade
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Designed specifically for our clients in need of support during normal business hours.
- M-F 8:30AM-5:30PM Phone and Email Support
- Next Day AM Delivery on critical components
- Optional OS Support Upgrade
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In the event that your facility has critical care needs not covered by our standard PerformancePLUS™ plans,
we will be happy to customize a support plan specific to your facility needs.
- On-Site 4 hour response time options*
- Next Business day on-site options
- Fully Customized Support Available!
*Geographic Restrictions apply, call today for coverage areas!
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